GeoTaktyka Terms of Service

1. These terms (the “Terms”) set out the types, scope and conditions of services provided by electronic means on the GeoTaktyka website available at geotaktyka.pl (the “Service”), the rules for concluding and terminating contracts for the provision of those services, the rights and obligations of the Provider and Users, and the complaints procedure.

2. The service provider is DENYS YAKYMOV, an entrepreneur entered in the Central Register and Information on Economic Activity (CEIDG), operating the GeoTaktyka service, address: ul. Edmunda Massalskiego 14/22, 25-636 Kielce, NIP 9592064173, REGON 525970500 (the “Provider”). Contact: kontakt@geotaktyka.pl; for personal data matters: rodo@geotaktyka.pl.

3. The Terms are made available free of charge in the Service in a way that allows them to be obtained, reproduced and recorded (printing, saving as PDF). When a paid service is purchased, we also send the Polish version of the Terms as an attachment to the e-mail confirming the order.

4. Only the Polish version of the Terms and its annexes is binding. Translations into other languages are for information purposes only.

5. The following form an integral part of the Terms: Annex 1 — model withdrawal form; Annex 2 — Terms of Use of the Service for Professionals (the “Terms for Professionals”), applicable only to Professionals and Organisations; Annex 3 — Personal Data Processing Agreement (the “Data Processing Agreement”), concluded with Organisations.

Capitalised terms in the Terms mean:

• User — any person using the Service, with or without an Account (Guest);
• Account — the set of the User’s data and settings in the Service, available after signing in, maintained under the contract for maintaining an Account;
• Consumer — a User who is a natural person performing a legal transaction with the Provider that is not directly related to their business or professional activity (Article 22¹ of the Civil Code);
• Entrepreneur with Consumer Rights — a natural person concluding a contract directly related to their business activity where the content of the contract shows that it is not of a professional nature for that person, resulting in particular from the subject of the business activity disclosed in CEIDG (Article 385⁵ of the Civil Code, Article 7aa(1) of the Consumer Rights Act);
• Professional — a User acting in the course of a business or professional activity or on behalf of an Organisation, in particular a real estate agent, property manager, developer, housing cooperative or homeowners’ association, as well as their employees and associates;
• Organisation — an entrepreneur, housing cooperative, homeowners’ association, unit or other entity for which an organisation account has been created and activated in the Service; Organisation Member — a User to whom an Organisation has assigned a role in its account;
• Services — services provided by the Provider by electronic means under the Terms; Paid Services — Services available after purchasing a Plan or another product listed in the Price List; all other Services are free of charge;
• Plan — a package of Paid Services with a defined scope, limits and price; Price List — the current list of Plans and prices available at /cennik;
• User Content — any information and materials entered into the Service by a User, in particular Listings, descriptions, photos, floor plans, documents, messages, contact details, and data of clients and counterparties;
• Listing — information about a property offered for sale or rent, published in the Service by a User;
• Property Passport — a page of the Service presenting information about a building, unit or plot, in particular Official Data and Estimated Data;
• Official Data — information originating from public registers and open datasets, marked in the Service with the label “DANE URZĘDOWE (official data)”;
• Estimated Data — results of the Service’s calculations and statistical models, in particular automated statistical price estimates (AVM price estimates) presented as a range, marked with the label “SZACUNKOWE (estimated)” or “GENEROWANE ALGORYTMICZNIE (algorithmically generated)”;
• Draft Document — a draft contract, statement, protocol, invoice, statement of account or other document generated in the Service on the basis of parameters entered by the User;
• Professional Modules — features of the Service intended for Professionals and Organisations, in particular: CRM and enquiry (lead) handling, incoming mail, export and import of offers, agency page and widget, agenda and viewings, field mode, documents and signature verification, transactions and commissions, the MLS cooperation network, the AML module and the rental portfolio;
• DSA — Regulation (EU) 2022/2065 of the European Parliament and of the Council on a Single Market for Digital Services (Digital Services Act); GDPR (RODO) — Regulation (EU) 2016/679; P2B — Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services; UŚUDE — the Polish Act of 18 July 2002 on Providing Services by Electronic Means; Consumer Rights Act (u.p.k.) — the Polish Act of 30 May 2014 on Consumer Rights; Civil Code (KC) — the Polish Act of 23 April 1964, the Civil Code.

1. The Service is an IT tool for searching for and organising information about properties, publishing Listings and managing Users’ own affairs (e.g. rentals, client handling, documentation). The Provider provides only the Services described in the Terms.

2. The Provider is not a party to contracts concluded by Users with each other or with third parties — in particular sale, lease, reservation, real estate brokerage or management contracts, or cooperation agreements between agencies — does not represent any of the parties, does not negotiate on their behalf, does not accept or transfer payments between them and does not guarantee the performance of those contracts.

3. The Provider does not conduct real estate brokerage or property management activity within the meaning of the Polish Act of 21 August 1997 on Real Estate Management, does not perform the activities of a property valuer, does not provide legal assistance, tax advice or investment or financial advice, and does not perform on behalf of Users any obligations incumbent on them under the law — including the obligations of an obliged institution under the Polish Act of 1 March 2018 on Counteracting Money Laundering and Terrorist Financing.

4. Draft Documents are generated automatically on the basis of the User’s data and choices and the templates and statutory values maintained in the Service. They are prepared in Polish only and bear the notice “Projekt dokumentu przygotowany w serwisie GeoTaktyka — strony podpisują i odpowiadają za treść” (Draft document prepared in the GeoTaktyka service — the parties sign it and are responsible for its content). The User must check the Draft Document and, where necessary, adapt it to the circumstances of the case, and then sign and deliver it themselves — in the form required by law. The status “Agreed in the service” shown in the Service means only that the parties have confirmed the content in the Service and does not in itself mean that a contract has been concluded in the form required by law; the status “Signed by the parties” is a statement made by the User.

5. Warnings, checklists, hints, calculations (e.g. of deposits, commissions, utility settlements) and the register of legal constants (statutory values, e.g. limits, time limits, rates) are auxiliary and informational. We take care that they are correct and up to date, but they may be incomplete or fail to reflect the latest changes in the law or the specific circumstances of a case. Only legal acts promulgated in official journals are binding.

6. Electronic signature verification in the Service is an auxiliary feature of the tool. The Provider is not a trust service provider, and the verification result is not a qualified validation service for qualified electronic signatures or seals within the meaning of Articles 32–33 of Regulation (EU) No 910/2014 (eIDAS) and does not determine the validity or effectiveness of a document.

7. Texts suggested by features supported by artificial intelligence (e.g. descriptions and translations of Listings) are merely suggestions. They may contain errors or inaccuracies — the User decides whether and in what form to use them and is responsible for their content as for their own.

8. The User makes decisions — in particular legal, financial, investment, credit and tax decisions — independently and at their own risk. Before making a significant decision, we recommend checking the legal status of the property in official sources (e.g. in the land and mortgage register) and seeking the help of an appropriate specialist (advocate, legal adviser, notary, tax adviser, property valuer).

1. Within the Service, the Provider provides in particular the following Services:

• without an Account: browsing the map and Property Passports, address pages, market statistics, Listings and information on tenders, searching, contact forms to advertisers and reporting forms (including “Report / hide” and reports of illegal content);
• with an Account: maintaining the Account, saving searches and watched items, notifications (in the Service, by e-mail and — after consent is given in the browser — push notifications), declaring and verifying a relationship with a property (building, unit, plot), resolving disputes over such relationships, adding User Content and Listings, exporting data and exercising GDPR rights;
• rentals: preparing rental Draft Documents, inviting tenants, recording payments, deposits, meter readings, deadlines and documents (the Service does not act as an intermediary in the flow of funds between the parties);
• Professional Modules for Professionals and Organisations — on the terms set out in the Terms for Professionals;
• Paid Services — on the terms set out in § 15 and in the Price List.

2. Features marked as “beta” or “coming soon” are made available for testing and may be changed, restricted or withdrawn; they do not form part of a Plan unless the Price List provides otherwise.

3. The contract for the provision of Services without an Account is concluded when the User starts using the Service and terminates when the User leaves it. The contract for maintaining an Account is concluded when the Account is created, for an indefinite period. Contracts for Paid Services are concluded in accordance with § 15.

4. Free Services may be subject to limits (e.g. on the number of price estimates, properties or enquiries) indicated in the Service or in the Price List.

1. We mark every piece of information on Property Passports with a provenance label: DANE URZĘDOWE (official data), SZACUNKOWE (estimated), GENEROWANE ALGORYTMICZNIE (algorithmically generated), UŻYTKOWNIKA (user-provided) or ZWERYFIKOWANE (verified), together with the source and — where possible — the date of the update. The list of sources and licences is on the “Where does our data come from?” page.

2. We present Official Data in the form received from the source. Public registers may be incomplete, out of date or contain errors, and access to them may be temporarily interrupted — the Provider does not guarantee the completeness or timeliness of Official Data or its conformity with the actual or legal status. Information on local spatial development plans, general plans, hazards and surroundings is auxiliary; only the acts and documents of the authorities that issued them are binding (e.g. a resolution published in the voivodeship official journal, an extract and map extract).

3. A price estimate (AVM) is a statistical estimate of a price range, based on the transaction prices of comparable properties, presented together with a measure of the model’s error (e.g. the median absolute percentage error), a date and sources. It is not a valuation report (operat szacunkowy) or a determination of the value of a property (including market value) within the meaning of the Polish Act of 21 August 1997 on Real Estate Management, which may be prepared only by property valuers; it cannot replace a valuation report where the law or the other party requires one (e.g. for a mortgage loan, in court or tax proceedings), and it does not constitute a recommendation or investment advice. The actual transaction price may differ significantly from the estimate, including outside the stated range.

4. We present price statistics from the Register of Real Estate Prices (RCN) only in aggregated form, based on at least 5 transactions. The Service does not publish prices or dates of individual transactions for specific properties, land and mortgage register numbers or owners’ data.

5. Information on tenders and auctions is auxiliary — only the announcements and documents of their organiser are binding.

6. User Content (e.g. Listings, descriptions, photos, floor plans) comes from Users; the Provider does not verify it, except for information marked as ZWERYFIKOWANE (verified) to the extent described in the Service. The verification mark confirms only the result of the procedure carried out as at the date of its completion.

7. Errors in the data can be reported using the “Report / hide” form available on each building’s page or at kontakt@geotaktyka.pl.

1. To use the Service you need: a device with internet access, an up-to-date web browser with JavaScript and the cookies necessary for the Service to function enabled, and — to create an Account — an active e-mail address. Signing in with a passkey requires a device or browser supporting the WebAuthn/FIDO2 standard; signing in with Google requires a Google account; push notifications and field mode require a browser supporting Web Push and IndexedDB and Service Worker, respectively.

2. Specific risks associated with using services provided by electronic means include in particular: malware, phishing (impersonating the Service or the Provider in order to obtain data), takeover of an unsecured device or e-mail inbox, and interception of data on unsecured networks. The Provider never asks for a password, one-time code or BLIK code by e-mail or by phone.

1. An Account may be created by an adult with full legal capacity. An Account is created by entering an e-mail address and first and last name and confirming the e-mail address, and then choosing a passkey (recommended) or a password, or by using the “Sign in with Google” button. We link a Google account to an existing Account with the same e-mail address only after the User signs in with their existing method.

2. A password must be at least 12 characters long, including an upper-case letter, a lower-case letter, a digit and a special character, and must not repeat any of the last 3 passwords. After 5 failed sign-in attempts the Account is temporarily locked (for up to 15 minutes). A session ends on sign-out, after 1 hour of inactivity or after 10 hours at the latest, and with the “Remember me” option — after 7 days of inactivity or after 30 days at the latest. Two-factor authentication (a passkey, or a password together with a one-time code from an authenticator app) is mandatory for persons to whom the Provider has granted roles with elevated permissions in the Service (e.g. administrator, moderator, verifier or a person handling personal-data requests) — without the second factor those permissions are not active. We recommend that other Users, in particular Organisation Members using the Professional Modules, sign in with a passkey; an obligation of two-factor authentication for Organisation Members may be introduced by way of an amendment to the Professional Terms. Before particularly important actions (e.g. exporting or deleting data) the Service may require you to sign in again.

3. An Account is personal: it must not be shared with other people, and no one may use someone else’s Account. Organisation Members use the Service with their own Accounts, within the roles assigned by the Organisation.

4. In particular, the User must: protect the devices used to sign in to the Service and use a screen lock on them; not give anyone their password, passkeys, links or verification codes; if a device is lost, promptly remove the passkeys stored on it and sign it out on the “Devices and sessions” page; promptly notify the Provider at kontakt@geotaktyka.pl of any suspected unauthorised access to the Account. The User is responsible for actions performed using their Account, unless they are not at fault for the disclosure of the sign-in details.

5. For security reasons, the Provider may end selected or all of a User’s sessions (e.g. where Account takeover is suspected or in the event of a security incident).

6. The User may at any time, without giving reasons, terminate the contract for maintaining an Account by deleting the Account on the account page. Once the request is confirmed, a 14-day period begins during which the deletion can be cancelled; during this time the User may sign in only to cancel the request, and Listings and other User Content visible to other people are hidden. After this period, the data are deleted or anonymised, except for data that we must or may retain under the law, in accordance with the Privacy Policy. Deletion of the Account may be suspended while a lease or dispute is ongoing or an arrear exists, of which we inform the User in the Service. Deletion of the Account does not release the User from obligations that arose earlier.

1. An organisation account may be created by a person authorised to act on behalf of the entity. The Service takes the Organisation's data from public registers (KRS, CEIDG, REGON, the VAT taxpayer list). The Organisation is activated only after the authority is confirmed in one of the ways described in the Terms for Professionals: with a one-time code sent to the contact data disclosed for the entity in the official register (the e-mail address, then the phone number — by SMS or a voice call), or with a declaration bearing the trusted signature (podpis zaufany) of a person disclosed in the register as authorised to represent. Until activation the organisation account confers no rights.

2. In addition to the Terms, the Terms for Professionals apply to Professionals and Organisations, and the Data Processing Agreement applies to personal data of clients and counterparties entered by the Organisation. In the event of a conflict in relations with Professionals, the Terms for Professionals prevail.

3. The Service grants extended permissions and badges (e.g. verified organisation, verified owner) only after carrying out the verification described in the Service.

1. A User may declare their relationship with a property (e.g. owner, co-owner, manager, tenant). The Service grants owner permissions only after verification — e.g. on the basis of an extract from the land and mortgage register, a notarial deed, an allocation, a management agreement, a power of attorney or an identity confirmed by an electronic identification means. Documents submitted for verification are seen only by the verifier and are deleted after the decision (within 30 days at the latest).

2. Verification is voluntary. The User may confirm ownership or co-ownership automatically by submitting, once: (a) an electronic extract of sections I and II or an ordinary copy of the land register, downloaded by the User from the Central Land Register Information, bearing the advanced electronic seal of the Ministry of Justice and not older than 30 days, and (b) a declaration generated by the Service for the given claim, signed with the User's trusted signature (podpis zaufany). The Service checks, in server memory, the seal and the signature, the register number, the date of the document and the absence of mentions of pending applications in section II, and compares the PESEL from the trusted signature with the PESEL numbers of the owners disclosed in section II — as keyed hashes. The files are deleted immediately after the check and are not stored. The User pays the fee for the extract according to the Central Information's price list.

3. A positive automatic verification results in the label “land register match confirmed” with the date and the method; for co-ownership the label states the co-owner status and the share. The label confirms only that the User's data match section II of the land register as at the date of the extract. It is not a guarantee or a certification of the property's legal status, does not cover the technical condition, the price, encumbrances (sections III and IV) or the consent of the other co-owners, and does not determine the right to dispose of the whole property.

4. An ambiguous claim (e.g. the same extract or the same PESEL used from another Account, an unusual document layout, the status of the seal certificate not confirmed) is decided by a reviewer on the basis of the result of the check, without access to the content of the documents. After a refusal, a new attempt for the same object is possible after 24 hours; the Service limits the number of attempts. The Service notifies the verified holder of an attempt to confirm a right to the same land register from another Account, without disclosing the claimant's data.

5. The Service may withdraw the label or lower the verification level where a newer sealed extract of the same land register does not name the User in section II, where the User does not present a current extract when asked (as a rule 180 days after the confirmation, within 30 days), or where abuse is revealed. The User receives a statement of reasons stating the facts and the ground of the decision and information on the possibility of filing a complaint under § 17; they may also confirm the right again with a current extract.

6. In the automatic verification the Service keeps only the result, the method, the date of the extract, hashes of the register number and of the document identifier and a keyed hash of the User's PESEL (to detect abuse); it does not keep the documents, any PESEL numbers or the data of other persons entered in the register. Details are in the Privacy Policy.

7. The User declares that the data and documents presented during verification are true and concern the User. Submitting a forged, altered or someone else’s document, providing false data or impersonating another person may constitute a criminal offence (in particular under Article 190a § 2, Article 270, Articles 272–275 or Article 286 of the Criminal Code) and results in refusal of verification and blocking of the Account; the Provider may notify the competent authorities.

8. A person who believes that a relationship with a property has been assigned to the wrong person may open a dispute after passing their own document verification. The dispute is examined by the Provider’s verifier on the basis of the documents presented; the parties do not see each other’s data or documents. The decision concerns only permissions in the Service — it does not determine rights to the property, which are decided exclusively by courts and competent authorities.

1. The User is responsible for User Content and declares that they have the right to enter it into the Service and make it available to the extent resulting from the Terms, and that entering and publishing it does not infringe the law or the rights of third parties (in particular copyright, personal rights, trade secrets and personal data protection laws).

2. Upon entering User Content into the Service, the User grants the Provider a non-exclusive, royalty-free licence, unlimited territorially — with the right to grant sublicences only to entities the Provider uses to provide the Services — to use it to the extent necessary to provide the Services, in particular to: record and reproduce it in the memory of IT systems, store, display and make it publicly available in the Service to the extent chosen by the User (e.g. publication of a Listing), adapt its format (e.g. resize a photo, remove metadata, apply a watermark or privacy mask at the User’s instruction), transmit it to services indicated by the User (e.g. listing portals) and make backup copies. The licence expires when the content concerned or the Account is deleted, subject to the retention periods for backup copies and for data that we must retain under the law.

3. The Provider may use anonymised and aggregated statistical data generated in connection with use of the Service (which do not allow the User or the data subject to be identified) to improve the Service and present market statistics.

4. The Provider has no general obligation to monitor User Content. It may remove, hide or restrict the visibility of content that infringes the law or the Terms on the terms of § 13 and § 14.

1. The User uses the Service in accordance with the law, good practice and the Terms, respecting the rights of others. It is prohibited to provide unlawful content and in particular:

• impersonating other persons, entrepreneurs, organisations, property owners or the Provider, including creating an organisation account without authorisation and using another person’s identity or documents — such actions may constitute criminal offences, in particular under Article 190a § 2 (impersonating another person), Articles 270–275 (forgery of documents) or Article 286 (fraud) of the Criminal Code;
• publishing fictitious, out-of-date or misleading Listings, including Listings of properties to which the advertiser has neither title nor the owner’s instruction, and stating false prices, floor areas or legal status;
• bulk or systematic downloading of data from the Service (scraping, crawling, use of undocumented interfaces), circumventing request limits, blocks and other safeguards, and creating competing databases or services based on data from the Service (§ 12);
• attempting to identify owners or residents, including linking an address or unit number with a person’s data, a land and mortgage register number, the price of an individual transaction or contact details, and using data from the Service or from public registers for harassment, stalking, debt collection, direct marketing targeted at property owners or in a manner inconsistent with the rules on the re-use of such data;
• publishing photos or visualisations generated or substantially altered using artificial intelligence (e.g. virtual interior staging) without clearly labelling them as a “visualisation” or “photo altered by AI” (Article 50(4) of Regulation (EU) 2024/1689 — the Artificial Intelligence Act), as well as photos presenting a property in a misleading way;
• publishing personal data of other persons (e.g. first names, surnames, telephone numbers, images, PESEL numbers or document numbers) without a legal basis, including in Listing descriptions and photos;
• sending unsolicited commercial information and using the messaging features in a manner that infringes the laws on electronic communications or personal data protection;
• actions aimed at gaining unauthorised access to the Service, Accounts or data, disrupting the operation of the Service or introducing malware, as well as decompiling, disassembling or reverse engineering the Service’s software — except where mandatory provisions of law permit it — and security testing without the Provider’s prior written consent;
• providing content that infringes the rights of third parties, is discriminatory, incites violence or hatred, or infringes the laws on anti-money laundering or sanctions.

2. To protect data subjects and the database, the Service uses automated mechanisms to detect unusual activity (e.g. bulk requests, systematic browsing of consecutive addresses or units). When such activity is detected, we may temporarily restrict access (request limit, “I am not a robot” check, ending the session). A decision to block an Account is always taken or reviewed by a human.

3. Breach of the prohibitions may result in the measures described in § 14, as well as civil liability (including under the Database Protection Act, copyright law and the Act on Combating Unfair Competition) or criminal liability.

1. By publishing a Listing, the User represents and warrants that they are entitled to publish it — as the owner or co-owner of the property (with the consent of the other co-owners where required), as an intermediary under a brokerage agreement concluded in the form required by Art. 180(3) of the Act of 21 August 1997 on Real Estate Management, or under another authorisation granted by an entitled person — and that the data in the Listing are true and up to date.

2. At the Service Provider’s request — in particular after receiving a notice under Art. 16 DSA or where a moderator has justified doubts — the User provides, within 72 hours, proof of the right to publish: a Professional — the brokerage agreement or other authorisation (the principal’s personal data may be redacted except for the name, signatures, scope of the engagement and date); a private person — confirmation of the right to the property in the Service (verification of the relationship with the property, § 9) or a document confirming that right. The request states its reason and deadline; it is not a finding of an infringement.

3. If the proof is not provided on time or the moderator considers it insufficient, the Listing is hidden (not deleted). The User receives a statement of reasons in accordance with Art. 17 DSA and may appeal under § 13(5). We restore the Listing once the proof is accepted, including proof provided after the deadline. Uploaded documents are deleted 90 days after the decision; we keep only the information about the outcome.

4. Before the first publication of a private Listing, the User confirms a mobile phone number (Polish, with the +48 prefix; numbers from other EU Member States only where the Service expressly allows them) with a one-time SMS code. The code is valid for 10 minutes and the number of attempts and resends is limited. One number may be confirmed on one Account only. The number is not published or disclosed to other Users. The Service Provider detects the same number being used on several Accounts — this may lead to a review by a moderator, not to an automatic block. Organisations confirm a phone number at activation under the Terms for Professionals. Until SMS verification is switched on in the Service, we inform about it with a notice and publication does not depend on it. The phone number and SMS codes are used solely to confirm legally relevant actions — publishing a Listing, claiming or verifying a right to a property and activating an Organisation — never for signing in or marketing. SMS codes are sent only to Accounts with a confirmed e-mail address.

5. Verifications carried out by the Service Provider (in particular of the phone number, identity, consistency with the land and mortgage register, the Organisation’s data in public registers, and the payment card check) are voluntary checks of specific facts, using the described method and as at the stated date, carried out in good faith (Art. 7 DSA). They do not create a general obligation to monitor content (Art. 8 DSA) and are not a guarantee regarding the property, its legal or technical condition, the price, the other party or the transaction. Labels (badges) in the Service state the fact checked, the method and the date of the check and, in the description, also what we did not check. The Service Provider withdraws a label when the fact checked is no longer current or on the basis of a justified notice, informing the User of the reasons.

6. It is prohibited in particular to: demand any payment before the property is viewed (e.g. a viewing fee, an advance, a deposit or a reservation fee before viewing), demand payment through money transfer services (e.g. Western Union, MoneyGram) or in cryptocurrencies, offer to send the keys by courier by a person allegedly staying abroad without the possibility of viewing the premises, and request scans or photos of identity documents. The prohibition does not cover the deposit and rent provided for in a lease agreement concluded after the premises have been viewed.

7. To prevent fraud, the Service Provider uses automated means: filters of words and phrases typical of fraud, comparison of photo similarity (perceptual hash), comparison of the price with the median price in the area and detection of the same texts on different Accounts. The result of such a means may lead to the publication of the Listing being held until reviewed by a moderator or to a warning to the author; it is not published or presented to other Users as an accusation. When publication is held, the User receives a statement of reasons in accordance with Art. 17 DSA, indicating that automated means were used; the decision to hide or remove the Listing is taken by a moderator.

8. The Service Provider periodically asks the author whether the Listing is still current — every 30 days for private Listings and every 60 days for Professionals’ Listings (in the Service and by e-mail). If the author does not confirm within 7 days, the Listing expires; the author can restore it in “My listings”.

9. The Service Provider may offer a User whose Account has been flagged for review a voluntary payment card check (an authorisation of PLN 0 performed by Stripe) solely as an additional fraud-prevention signal. The check is not a payment and does not confirm identity; we do not receive card data — Stripe processes it.

10. The liability of Professionals for Listings published without authorisation, including the indemnification of the Service Provider against third parties, is governed by the Terms for Professionals (§ 7a and § 17). Such provisions do not apply to Consumers.

1. The compilation of data made available in the Service (addresses, register facts about buildings, area statistics, summary pages, Estimated Data) constitutes a database in which the Provider holds the database maker’s right (sui generis right) under the Polish Act of 27 July 2001 on the Protection of Databases, independently of the rights to individual source data and their licences.

2. Without the Provider’s prior consent given in written or electronic form, it is prohibited to extract and re-utilise all or a qualitatively or quantitatively substantial part of the database, as well as to repeatedly and systematically extract or re-utilise insubstantial parts of the database (Article 8 of the Database Protection Act). Indexing of public pages by internet search engines in accordance with the robots.txt file is permitted.

3. The Provider reserves that reproduction, extraction and text and data mining of the Service and its database, including for the purpose of training artificial intelligence models, require its prior consent — this reservation constitutes an express reservation within the meaning of the provisions on text and data mining (Article 26³ of the Act on Copyright and Related Rights and the corresponding provisions of the Database Protection Act) and is also expressed in a machine-readable manner.

4. The Service’s software, its graphic layout, texts, the GeoTaktyka designation and other elements of the Service, except for User Content and data originating from public registers or open datasets, are protected by copyright and industrial property law. Normal use of the Service remains permitted: browsing pages, sharing links and quoting individual pieces of information with the source cited (GeoTaktyka, geotaktyka.pl). Open data are subject to the licences of their providers, indicated on the “Where does our data come from?” page.

5. Paragraphs 2 and 3 do not restrict the rights under the licences on which we make available data originating from OpenStreetMap or produced from it — such data are governed by the Open Database License 1.0 (ODbL), and their scope, sources and the way they were transformed are described on the “Where does our data come from?” page; on request sent to kontakt@geotaktyka.pl we make them available under that licence. Paragraphs 2 and 3 also do not restrict the use of public-register data obtained directly from their providers.

1. The point of contact for Member State authorities, the European Commission and the European Board for Digital Services (Article 11 DSA) and for recipients of the service (Article 12 DSA) is the e-mail address kontakt@geotaktyka.pl. Communication may take place in Polish or English. We do not rely solely on automated tools to communicate with Users. The points of contact, the list of DSA obligations we apply and the annual content-moderation summaries are published at geotaktyka.pl/regulamin/dsa.

2. Anyone — including without an Account — may report content they consider illegal (Article 16 DSA) using the “Report content” form available at geotaktyka.pl/zgloszenie, the “Report” button next to a Listing or other content, or by e-mail to kontakt@geotaktyka.pl. A report may concern in particular content infringing copyright or trade mark rights, personal rights, personal data protection laws or consumer protection laws. A report should contain: an explanation of why the content is illegal; a precise indication of its location (e.g. URL); the name or company name and e-mail address of the notifier (except for reports concerning offences referred to in Articles 3–7 of Directive 2011/93/EU); a statement confirming the notifier’s good faith and belief that the information in the report is accurate and complete.

3. We acknowledge receipt of a report without undue delay. We process reports in a timely, diligent, non-arbitrary and objective manner; the decision is taken by a human (moderator) — automated tools are used only to receive and organise reports. We inform the notifier of the decision and of the available means of redress.

4. When we remove content, disable access to it, restrict its visibility, suspend or terminate the provision of Services, or suspend or delete an Account, we provide the affected User with a clear and specific statement of reasons (Article 17 DSA): the scope and duration of the measure, the facts and circumstances, information on whether the decision was taken on the basis of a report and whether automated means were used, the legal ground or provision of the Terms, and information on the possibility of appeal. We do not provide a statement of reasons where the content is deceptive high-volume commercial content or where an order of an authority precludes it.

5. A decision taken on the basis of a report or on our own initiative may be appealed — both by the affected User and by the notifier — free of charge by e-mail to kontakt@geotaktyka.pl within 6 months of receiving information about the decision. The appeal is examined by a person other than the one who took the decision, within 14 days; if the appeal is well founded, we reverse the measure without undue delay. Irrespective of this, the User may pursue their rights before a court.

6. The Provider is a micro-enterprise within the meaning of Commission Recommendation 2003/361/EC and is not a very large online platform. Under Article 15(2) DSA the obligation to publish transparency reports (Article 15(1) DSA) does not apply to it, and under Article 19 and Article 29 DSA neither do the obligations of providers of online platforms set out in Articles 20–28 and 30–32 DSA, subject to Article 24(3). We apply the appeal procedure described in paragraph 5, priority for reports from entities awarded the status of trusted flaggers (Article 22 DSA), the measures against misuse described in paragraph 7 and the annual content-moderation summary voluntarily, to the extent set out in the Terms and at geotaktyka.pl/regulamin/dsa.

7. For a User who frequently provides manifestly illegal content, we suspend the provision of Services for a reasonable period after a prior warning. We may, after a prior warning, suspend for a reasonable period the processing of reports from persons who frequently submit manifestly unfounded reports.

8. If we become aware of information giving rise to a suspicion of a criminal offence involving a threat to the life or safety of persons, we promptly inform the competent law enforcement authorities (Article 18 DSA).

9. The order of Listings in search results depends solely on the sorting criterion chosen by the User (e.g. date of update, price, price per m², floor area, number of rooms); by default, the most recently updated Listings are displayed first. The Service does not offer paid highlighting or paid ranking of Listings, and the Provider does not publish its own property offers in the Service. The Service publishes only Listings added by Users — it does not import listings from other listing services. For each Listing we indicate whether the advertiser acts as a Professional (e.g. an estate agency) or as a private individual; consumer rights legislation does not apply to contracts concluded between Consumers.

10. An objection or a request to correct data on a building page (including hiding the page) can be submitted using the “Report / hide” form on each building’s page; the procedure is described on the “Where does our data come from?” page.

11. The Provider does not present advertisements within the meaning of Article 3(r) DSA on the Service: it does not display third-party ads, does not take payment for promoting particular content (including Listings — paragraph 9) and does not use profiling-based advertising. Listings are User Content; each Listing shows whether the advertiser acts as a Professional. Organisations are identified before activation on the basis of register data (KRS or CEIDG) in accordance with § 8 — even though Article 30 DSA does not apply to the Provider (Article 29 DSA).

1. In the event of a breach of the law or the Terms, the Provider may — depending on the seriousness of the breach — remove or hide content, restrict its visibility, restrict access to selected features, temporarily suspend the Account or terminate the contract for maintaining an Account. Before applying a measure, we call on the User to cease the breaches, setting an appropriate time limit, and allow the User to provide explanations.

2. We may apply a measure in whole or in part immediately without a prior call only in the following cases:

• bulk downloading of data, circumventing the Service’s limits or safeguards or another breach of § 12;
• attempts to identify persons or use of data from the Service for harassment, stalking, debt collection or marketing targeted at property owners;
• providing false data, impersonating another person or entity, or submitting forged or someone else’s documents, including when verifying a relationship with a property or activating an Organisation;
• a justified suspicion that the Account has been taken over by an unauthorised person;
• a threat to the security of the Service or other Users, including the introduction of malware;
• posting manifestly unlawful content, or an obligation arising from provisions of law or from an order of a court or authority.

3. We inform the User of the measure applied without undue delay by e-mail, on a durable medium, together with a statement of reasons in accordance with § 13(4). The decision may be appealed on the terms of § 13(5). We lift a block imposed due to suspected Account takeover once the User’s identity has been confirmed.

4. For important reasons — such as discontinuation of the given Service in the Service, a change in the law making its provision impossible, or prolonged (at least 24 months) inactivity of a free Account — the Provider may terminate the contract for maintaining an Account with 30 days’ notice, informing the User by e-mail. In that case we refund the proportional part of the price for the paid, unused period of Paid Services.

5. If the Account is permanently blocked or the contract is terminated due to a gross breach of the Terms by the User, the contracts for Paid Services are terminated. In that case we refund to the Consumer and the Entrepreneur with Consumer Rights the proportional part of the price for the unused, paid period; for other Users, fees for the unused period are non-refundable. A temporary block not caused by the User’s fault (e.g. suspected Account takeover) does not deprive the User of Paid Services — we extend their provision period by the duration of the block.

6. In addition, the rules on restriction, suspension and termination of Services set out in the Terms for Professionals (including the requirements of the P2B Regulation) apply to Professionals and Organisations.

1. Paid Services, their scope, limits and prices are set out in the Price List, divided into a “For individuals” part and a “For businesses” part. Prices for Consumers are gross prices (including VAT). Prices of Plans for businesses are net prices, to which we add VAT at the applicable rate; we show the total gross amount before payment. The free “My Home” plan and the “Start” plan for Organisations are free of charge and open-ended, within the limits set out in the Price List.

2. A contract for a Paid Service is concluded upon successful payment for an order placed in the Service using a button indicating an obligation to pay. Placing an order requires acceptance of the Terms and, in the case of Consumers, also making the required statements concerning the commencement of performance before the expiry of the withdrawal period. We send confirmation of the conclusion of the contract, the content of the Terms (in the Polish version, as a PDF file) and — for Consumers — the model withdrawal form, and for Organisations — the Terms for Professionals and the Data Processing Agreement, to the Account’s e-mail address, on a durable medium.

3. Payments are handled by Stripe Payments Europe, Ltd. (Dublin, Ireland) as the payment service provider. You make payments in the geotaktyka.pl Service — in a secure Stripe payment form embedded on our site, without redirection to other services. You pay for subscriptions using a method that supports recurring payments (e.g. payment card, Apple Pay / Google Pay, Link). BLIK does not support recurring payments — it is available for a one-off payment for a period in advance (e.g. a month or a year in advance), alongside cards and other methods shown in the payment form. Card details and other payment data go only to Stripe; we do not receive or store full card details. If the bank requires additional confirmation (e.g. 3-D Secure or a BLIK code), you confirm the payment in the same window.

4. You manage your Plan, payment method, payments, invoices and confirmations only in the Service: a Consumer in the “Plan and payments” panel (Account → Plan and payments), an Organisation on the organisation’s “Plan and payments” page.

5. Subscription. A monthly or annual subscription renews automatically for a further period of the same length and is charged to the saved payment method until you cancel it. Before an annual subscription renews, we send a reminder by e-mail at least 7 full days in advance.

6. Payment in advance (without automatic renewal). A Plan paid in advance for a month or a year does not renew automatically. A paid month lasts one calendar month counted in Polish time from the moment of payment (e.g. from 15 October to 15 November); if the following month has no day with the same date, the period ends on the last day of that month. A paid year lasts 12 such months. An extension purchased before the end of the paid period starts running from its end; you can purchase an annual extension no earlier than 30 days before the end of the paid period, and a monthly one when less than 2 months remain until its end. You cannot purchase a period in advance while an automatically renewing subscription to the same Plan is running — cancel it first (it remains active until the end of the paid period). Before the end of the paid period, we remind you of it by e-mail and by a notification in the Service, with a link to extend it. After it ends, the Account or Organisation returns to the free plan; the data are retained.

7. Cancellation and change of Plan. You can cancel a subscription at any time in the “Plan and payments” panel; cancellation takes effect at the end of the paid period — until that day you use the Plan and until that day you can reverse the cancellation. Upgrading to a higher Plan or increasing the number of seats takes effect immediately: before confirmation we show the additional amount calculated in proportion to the time remaining until the end of the current billing period; the additional amount is charged immediately, and the higher Plan becomes active once it has been received. Downgrading to a lower Plan, reducing the number of seats and changing the billing period take effect from the end of the paid period, so no overpayment arises. You can revoke a scheduled change until the end of the period.

8. Failed payment. If a recurring payment fails, you retain full access to the Plan for 7 days from the first failed attempt, and the payment is retried; you can settle the outstanding payment or change the payment method in the “Plan and payments” panel. After this period the Account or Organisation returns to the free plan, and if all retries fail, the subscription expires. We do not delete any data in doing so: properties, contracts and documents remain available read-only, but you cannot add new ones beyond the limits of the free plan.

9. Price changes. A change to the Price List does not affect a period already paid for. We notify you of a change in the subscription price by e-mail at least 30 days before the start of the billing period from which it is to apply; until then you can cancel the subscription.

10. Promotions and discounts apply on the terms announced with the given promotion; a discount is available once per Account or Organisation and cannot be combined with other promotions unless the promotion terms provide otherwise. After the promotional period ends, the Price List price applies.

11. Sales documents. A Consumer receives a payment confirmation; they can order an invoice issued in their name and address in the “Plan and payments” panel within 3 months from the end of the month in which the payment was made. For an Organisation, we issue a VAT invoice after each payment using the data from the register. Invoices and confirmations are available in PDF format in the “Plan and payments” panel and are sent by e-mail; they are prepared in Polish only. If a payment has been partly refunded, we issue a corrective invoice.

12. Plans for businesses may be purchased only by an Organisation activated in the Service; the order is placed and the Plan managed by the owner or administrator of the Organisation, and the Organisation’s accountant may view documents and settle payments. Details are set out in the Terms for Professionals.

1. A Consumer may withdraw from a distance contract within 14 days of the day of its conclusion, without giving any reason and without incurring costs other than those indicated in paragraph 3 (Article 27 u.p.k.). The period expires at midnight (24:00 Polish time) on the fourteenth day after the day the contract was concluded — e.g. for a contract concluded on 1 October it expires at the end of 15 October; to meet the deadline it is sufficient to send the statement before it expires.

2. The statement of withdrawal may be made in any unequivocal form: using the “Withdraw from contract” button in the “Plan and payments” panel, by e-mail to kontakt@geotaktyka.pl or in writing to the Provider’s address; the model form in Annex 1 may — but need not — be used. We acknowledge receipt of the statement without undue delay by e-mail (on a durable medium).

3. If, at the Consumer’s express request, performance of the service began before the expiry of the withdrawal period, we refund all payments made under the contract, including additional payments for a change of Plan (after deducting refunds already made), reduced by an amount proportional to the extent of the performance provided up to the moment of withdrawal (Article 35 u.p.k.). We calculate this amount for each commenced day of performance according to the Plan price applicable on that day (the price of the billing period divided by the number of its days); a commenced day counts as a full day. If performance has not yet begun — e.g. an extension of a Plan paid in advance that starts running later — we refund the entire amount paid. We make the refund without undue delay, no later than within 14 days of the day of receipt of the statement, using the same means of payment as used by the Consumer, unless the Consumer expressly agrees to a different means that involves no costs for them. Upon withdrawal the contract expires and the Account returns to the free plan.

4. Digital content not supplied on a tangible medium (e.g. report credits — if offered). The Consumer gives separate consent at the time of purchase to the commencement of its supply before the expiry of the withdrawal period. Upon supply of the content (generation of the report), the Consumer loses the right of withdrawal with respect to the content already supplied (Article 38(1)(13) u.p.k.). Credits are used in the order of purchase. Within the withdrawal period, the Consumer may withdraw from the contract with respect to the unused credits from a given purchase: we then refund the price of that purchase in the part attributable to the unused credits, and where no credit has been used — the full price.

5. The right of withdrawal does not apply in the cases specified in Article 38 u.p.k., in particular with respect to services fully performed with the express consent of the Consumer, who was informed before the start of performance that they would lose the right of withdrawal once the Provider had performed the service (Article 38(1)(1) u.p.k.).

6. An Entrepreneur with Consumer Rights may withdraw from the contract on the terms and within the period set out in paragraphs 1–5 (Article 7aa(1) u.p.k.) by submitting a statement by e-mail to kontakt@geotaktyka.pl (e.g. using Annex 1). Entrepreneurs other than Entrepreneurs with Consumer Rights have no right of withdrawal.

Annex 1 — model withdrawal form

1. Complaints concerning the operation of the Service, the Services, payments or decisions of the Provider may be submitted by e-mail to kontakt@geotaktyka.pl or in writing to the Provider’s address. A complaint should contain the Account’s e-mail address (if an Account exists), a description of the problem and the expected resolution — the absence of this information does not result in the complaint being left unexamined, but may prolong its clarification.

2. We respond to a complaint without undue delay, no later than within 14 days of its receipt, to the e-mail address from which it was sent (or on a durable medium indicated by the complainant). If the Provider does not respond to a Consumer’s complaint within this period, it is deemed to have accepted the complaint as justified (Article 7a u.p.k.).

3. The services provided within the Account, the Professional Modules and the Paid Services are digital services supplied continuously, and reports and other content generated once (e.g. with credits) are digital content supplied once, within the meaning of Chapter 5b u.p.k. The Provider must supply them in conformity with the contract (Article 43k u.p.k.), in particular as described in the Terms, the Price List and the Service and with the features typical of services and content of that kind. The Provider is liable for a lack of conformity: (a) of a service supplied continuously — which occurred or became apparent during the period in which the service was to be supplied under the contract; (b) of content supplied once — which existed at the time of supply and became apparent within two years of that time (Article 43l(1) and (3) u.p.k.).

4. The burden of proof that the digital content or digital service was supplied lies with the Provider (Article 43j(6) u.p.k.). A lack of conformity of a continuously supplied service that became apparent during the period of supply is presumed to have occurred during that period, and a lack of conformity of content supplied once that became apparent within one year of supply is presumed to have existed at the time of supply (Article 43l(1) and (3) u.p.k.). These presumptions do not apply if the Consumer’s digital environment does not meet the technical requirements set out in § 6(1), or if the Consumer, despite being asked, does not cooperate with the Provider to a reasonable extent and using the least intrusive technical means available to them to determine whether the lack of conformity results from the features of their digital environment (Article 43l(5) u.p.k.).

5. The Provider informs about updates, including security updates, necessary to keep the service in conformity with the contract and supplies them throughout the period of continuous supply and, for content supplied once, for the period the Consumer may reasonably expect (Article 43k(3) u.p.k.). The Service runs in the browser, so we install updates on the server side and reloading the page is enough to apply them. The Provider is not liable for a lack of conformity resulting solely from the Consumer not applying, within a reasonable time, an update of which — and of the consequences of not applying which — they were informed (Article 43k(4) u.p.k.).

6. In the event of a lack of conformity the Consumer may request that the digital content or digital service be brought into conformity with the contract. The Provider does so within a reasonable time from being informed of the lack of conformity, without significant inconvenience to the Consumer and at its own cost; it may refuse if bringing it into conformity is impossible or would impose disproportionate costs (Article 43m u.p.k.). The Consumer may declare a price reduction or withdrawal from the contract where: bringing into conformity is impossible or would impose disproportionate costs; the Provider has not brought it into conformity within a reasonable time; the lack of conformity persists despite an attempt to bring it into conformity; the lack of conformity is so serious as to justify a price reduction or withdrawal without first requesting that it be brought into conformity; or it is clear from the Provider’s statement or the circumstances that it will not bring it into conformity within a reasonable time or without significant inconvenience to the Consumer (Article 43n(1) u.p.k.). The reduced price bears the same proportion to the contract price as the value of the non-conforming service or content bears to the value of conforming service or content and, for a continuously supplied service, takes into account the time during which it was not in conformity. The Consumer may not withdraw from the contract if the lack of conformity is minor; a lack of conformity is presumed not to be minor (Article 43n(2) and (3) u.p.k.).

7. We refund the amount due as a result of a price reduction or withdrawal without undue delay and no later than 14 days from receiving the Consumer’s statement, using the same means of payment the Consumer used, unless the Consumer expressly agrees to another method that involves no costs for them. We do not demand payment for the time during which the service was not in conformity (Article 43o(4)–(7) u.p.k.). After withdrawal the Provider does not use content other than personal data provided or created by the Consumer when using the Service, subject to the exceptions set out in Article 43o(1) u.p.k., and at the Consumer’s request makes it available to them free of charge, within a reasonable time and in a commonly used, machine-readable format (Article 43o(2) u.p.k.), in particular through the data export available in the Service.

8. If the Provider has not supplied the digital content or digital service, the Consumer calls on it to do so; if the Provider does not supply it without undue delay or within an additional period expressly agreed, the Consumer may withdraw from the contract, and in the cases set out in Article 43j(5) u.p.k. — also without such a call (Article 43j(4) and (5) u.p.k.).

9. The Provider may modify a continuously supplied digital service beyond what is necessary to keep it in conformity only for the valid reasons set out in § 21(1) (in particular changes in the law, security of the Service, introducing, developing or withdrawing features, a change of suppliers), at no cost to the Consumer and after informing them of the change in a clear and comprehensible manner. If the modification negatively and significantly affects the Consumer’s access to or use of the service, we inform them reasonably in advance on a durable medium (by e-mail) of its features and timing and of the right to terminate; the Consumer may then terminate the contract without notice within 30 days of the modification or of being informed of it, whichever is later — we then refund the part of the price for the unused prepaid period (Articles 43p and 43q u.p.k.). We do not modify digital content supplied once.

10. The rights set out in paragraphs 3–9 are available to Consumers and to Entrepreneurs with Consumer Rights (Article 7aa(1) u.p.k.). The Provider’s liability towards other Users is governed by § 18(3) and the Professional Terms.

11. Appeals against moderation decisions and decisions to restrict or suspend Services are examined under the procedure of § 13(5).

1. The Provider exercises due diligence to ensure that the Service operates correctly and without interruption; however, the Service may be temporarily unavailable due to technical work, failures or causes beyond the Provider’s control (e.g. unavailability of source registers, infrastructure providers or payment operators). We give advance notice of planned work that may significantly restrict access to Paid Services, where possible.

2. The Provider is not the author of User Content. The Provider is liable for stored User Content on the terms of Article 6 DSA — in particular if, upon obtaining reliable knowledge of its unlawful nature, it does not promptly disable access to it. The content of Draft Documents results from the data and choices of the User, who is responsible for checking, signing and using them (§ 3(4)). Estimated Data and Official Data are informational to the extent described in § 5.

3. With respect to Users who are neither Consumers nor Entrepreneurs with Consumer Rights, the Provider: is not liable for the consequences of decisions taken on the basis of information from the Service, including Estimated Data, for the acts and omissions of other Users and third parties (including parties to contracts concluded by Users, listing portals, register operators and payment providers), or for damage resulting from disclosure of sign-in details or failure to secure devices; excludes liability for lost profits and for damage resulting from temporary unavailability of the Service, interruptions in its operation or loss of data; and its total contractual liability is limited to the amount of fees paid by that User or its Organisation for the Services in the 12 months preceding the event giving rise to the damage, and for free Services — to PLN 500. Detailed rules are set out in the Terms for Professionals.

4. The exclusions and limitations of liability provided for in paragraph 3 do not apply to Consumers or Entrepreneurs with Consumer Rights — the Provider is liable to them on the general terms of the Civil Code and the Consumer Rights Act, including for a lack of conformity of digital content or a digital service with the contract (§ 17(3)). The exclusions and limitations provided for in paragraph 3 also do not apply to damage caused intentionally or to personal injury.

The parties are not liable for non-performance or improper performance of obligations caused by force majeure, i.e. an external event that could not be foreseen or prevented (e.g. a natural disaster, acts of war, acts of terrorism, widespread failures of power or telecommunications networks, attacks on a scale exceeding reasonable protective measures, decisions of public authorities), for as long as it lasts. The party affected by force majeure promptly informs the other party of it. This provision does not limit the Consumer’s rights, including the right to a price reduction for the period of unavailability of Paid Services.

1. The rules for the processing of Users’ personal data by the Provider as controller are described in the Privacy Policy and the Cookie Policy, and the rules concerning data about buildings originating from public registers — on the “Where does our data come from?” page.

2. The Provider processes personal data of clients, counterparties, tenants and other persons entered by an Organisation into the Professional Modules as a processor, on behalf of the Organisation as controller, under the Data Processing Agreement.

3. The processing of the phone number, hashes of photos and texts and fraud-prevention signals in connection with § 11a is described in the Privacy Policy.

1. The Provider may amend the Terms for important reasons, namely: a change in the law or in its interpretation resulting from court judgments or decisions of authorities; the need to comply with an order, judgment or recommendation of an authority; a change in the scope, manner of provision or features of the Services, including the introduction of new or withdrawal of existing Services; a change of providers on which the provision of the Services depends (e.g. the payment operator); the need to ensure the security of the Service or to counteract abuse; editorial and organisational changes.

2. We inform registered Users of amendments by e-mail and in the Service at least 14 days before they enter into force, providing the text of the new version on a durable medium or a link to it together with a description of the most important changes; Professionals and Organisations — with the advance notice specified in the Terms for Professionals (at least 15 days). Amendments that result directly from provisions of law or an order of an authority, or are necessary to counter an unforeseen and imminent threat to the security of the Service or Users, may enter into force within a shorter period if the provision or threat concerned so requires.

3. A User who does not accept the amendments may, before the day on which they enter into force, terminate the contract for maintaining an Account with immediate effect by deleting the Account or submitting a statement to kontakt@geotaktyka.pl; in that case we refund the proportional part of the price for the unused period of Paid Services paid in advance. Amendments do not affect the terms of Paid Services in a period already paid for, unless they are favourable to the User or result from provisions of law.

4. After the amendments enter into force, the Service asks for acceptance of the new version of the Terms at sign-in; until acceptance, the User has access to the legal documents, the export of their data, Account deletion and payment management. We record the acceptance together with the version number and date.

5. Each version of the Terms has a date of issue and a date of entry into force. Previous versions are available in the archive at geotaktyka.pl/regulamin/archiwum. Amendments do not have retroactive effect. For persons using the Service without an Account, the new version applies from the moment it is published and enters into force.

1. Contracts concluded under the Terms are governed by Polish law. The choice of law does not deprive the Consumer of the protection afforded to them by provisions that cannot be derogated from by agreement under the law of the country of their habitual residence (Article 6(2) of Regulation (EC) No 593/2008, Rome I).

2. Disputes with Consumers are heard by the courts having jurisdiction under the general provisions of the Code of Civil Procedure. The court having jurisdiction over disputes with Users who are neither Consumers nor Entrepreneurs with Consumer Rights is specified in the Terms for Professionals.

3. A Consumer may use out-of-court complaint handling and redress procedures, in particular: seek free assistance from the municipal or district (powiat) consumer ombudsman or from a social organisation whose statutory tasks include consumer protection (e.g. the Federacja Konsumentów); apply for mediation proceedings or for resolution of the dispute by the permanent consumer arbitration court at the voivodeship inspector of the Trade Inspection (for the Provider, the competent authority is the Świętokrzyski Voivodeship Inspector of the Trade Inspection in Kielce). Participation in such proceedings is voluntary for both parties; after examining the complaint, we will inform the Consumer whether we agree to participate in out-of-court dispute resolution proceedings. Information on these procedures is available on the website of the Office of Competition and Consumer Protection (UOKiK) (uokik.gov.pl).

1. Matters not governed by the Terms are subject to the provisions of Polish law, in particular the KC, UŚUDE, u.p.k., DSA and GDPR (RODO).

2. If any provision of the Terms proves invalid or ineffective, the remaining provisions remain in force.

3. This version of the Terms was issued on 29 September 2026 and is in force from 29 September 2026. It replaces the version of 28 September 2026, available in the archive.